RIM Backup Server Goes Down as Well! Blackberry Services Disrupted!

As you know that RIM’s network has failed to perform operations due to huge infrastructure issues in a US data center owned by the company. Due to this, blackberry customers in over four continents are unable to use browsing services, email and messaging on their devices.

This was firstly reported on Monday that services were affected in Middle East, Pakistan, Africa and even in Europe but the services got restored in less than 24 hours as the problem was solved at the Canadian manufacturer’s end.

As the server is not performing well, after some moments of restoration the server again affected more customers as it went down for four out of five continents. According to the official statement:

Although the system is designed to fail-over to a back-up switch, the failover did not function as previously tested.As a result, a large backlog of data was generated and we are now working to clear that backlog and restore normal service as quickly as possible.

The system was designed with back-up switch system to control the failover but it did not function as tested before.

Rim’s today’s statement states that the system failure is due to this problem a large backlog of data was generated and we are working on it to restore service as soon as possible.

Failover refers to automatic switching of service to a standby server due to failure of main system. We can’t give any time limit for the restoration of service but RIM’s statement is that it’s doing well to get the servers back to its position.

This disruption has occurred at the same time when the rim is having huge pressure by the stakeholder’s due to change in management. The company is in fear because it seems a further decrease in market share after the huge success of its competitor’s iPhone and android powered devices.